Ric Marks is the founder of Ultimate Marks, a Canberra-based consultancy focused on leadership load, decision pressure and execution bottlenecks in organisations. He works with leaders to identify where structural pressure is slowing performance, increasing dependency and creating avoidable overload.
Burnout in leadership rarely begins with one dramatic moment.
More often, it starts with a series of small delays.
A decision that should take a day stretches into weeks. A manager is pulled into another meeting because no one else has the context. A team escalates a minor issue upward because the safest option is to ask for approval.
None of this looks especially serious on its own.
But over time, it creates a weight that leaders carry every day.
Across many Canberra workplaces, leadership overload is still too often treated as an individual wellbeing issue. More resilience. Better boundaries. Another conversation about stress.
Those things may help at the edges. But they do not address the larger problem.
Not every overloaded leader is failing.
In many cases, capable people are working inside systems that make clear leadership harder than it needs to be.
The signs are familiar.
Meetings multiply, but decisions do not move any faster. Senior people are copied into everything because nobody wants to carry the risk alone. Managers spend large parts of the week translating between teams, chasing updates and clarifying work that should already be clear.
Work continues, but only because certain individuals keep pushing it along manually.
That is not just pressure.
It is dependency.
And dependency is one of the most overlooked causes of leadership overload.
Many organisations rely heavily on a handful of people who know how things really get done. They know who to ask, which process can bend, where the risk sits and what needs to be checked before anything moves.
That knowledge is valuable. It is also dangerous when the organisation cannot function without it.
Soon, these people become bottlenecks without meaning to. Their calendars fill. Their response times dictate the pace of work. Their absence slows decisions that should not depend on them in the first place.
From the outside, this can look like a leadership capability problem.
But sometimes the issue is much simpler.
Responsibility has moved faster than authority.
A manager is accountable for delivery but cannot approve the resources needed to deliver. A department lead owns an outcome but still has to escalate routine decisions. Teams are told to move quickly while approval pathways remain slow and unclear.
Work moves.
Authority doesn’t.
That gap creates strain across the whole organisation.
Leaders compensate by becoming more available. They sit in more meetings, review more work, answer more questions and absorb more uncertainty. In the short term, this can look like commitment.
In the long term, it is a warning sign.
Because when leadership depends on constant personal intervention, the system is not working cleanly.
This matters commercially as well as personally.
Slow decisions delay delivery. Escalation absorbs time. Overloaded managers have less capacity for customers, strategy, staff development and problem solving. High performers become tired of carrying work that should be distributed more clearly.
Eventually, execution suffers.
The difficulty is that organisations often normalise the warning signs. A slow approval process becomes “how things work here”. Too many meetings become the cost of collaboration. Constant escalation becomes prudent risk management.
But there is a point where caution becomes drag.
Wellbeing initiatives have their place, but they cannot fix an operating model that keeps creating overload.
The more useful questions are practical ones.
Where do decisions get stuck?
Which people are carrying work the structure should be carrying?
Where is accountability sitting without enough authority?
How much progress depends on informal knowledge rather than clear design?
These questions are not about blaming leaders. They are about understanding the conditions leaders are being asked to operate inside.
Leadership overload does not stay contained at the top.
It slows the work, increases dependency and makes execution more fragile.
Most organisations see the warning signs early.
They just get used to working around them.

