For families, choosing the right care provider is an important decision for any family. For people living in the ACT and along the NSW South Coast, Nurse Next Door Canberra and Nurse Next Door Batemans Bay offer trusted, local, family-owned support. With a core purpose of Making Lives Better, they are committed to helping older Australians and people with disabilities continue living in their own homes, on their own terms.
This commitment to compassionate, local care is personal. The Canberra and Batemans Bay offices are proudly owned and operated by mother-daughter duo, Kylie and Jacinta Williams. As long-time locals of the Canberra region, they understand the unique needs of both the city and the coastal communities they serve. Their promise is simple: to provide peace of mind by ensuring your loved ones are happy, safe, and truly supported in the homes they cherish.
For older Australians, Nurse Next Door’s unique philosophy, Happier Ageing®, goes beyond simply ticking off tasks. It’s an approach rooted in the belief that every age should be filled with Positivity, Possibility and Purpose. When one of their qualified caregivers or nurses visits, they don’t just ask about medical needs — they also ask, “What did you used to love doing that you no longer do?”
This focus helps clients reconnect with passions and hobbies that may have been lost along the way. Whether it’s accompanying someone on a drive, assisting with a favourite family recipe, or simply sharing a meaningful conversation, the goal is always to bring more joy and fulfilment into every visit. This personalised, heart-led connection is what truly sets this family business apart.
Navigating the complexities of government-funded aged care can often be confusing. This is where Nurse Next Door’s expertise and government approval become invaluable.
As a registered provider of government-funded Support at Home services, Nurse Next Door is well placed to assist locals with the transition to the new Support at Home Program, which has now replaced Home Care Packages. This program is designed to offer a simpler, more flexible way to access essential services at home.
The team at Nurse Next Door Canberra and Batemans Bay is committed to making this journey easier for every family. They provide clear, practical guidance on:
- Accessing the program: Supporting you from the initial consultation through to services commencing.
- Understanding funding: Explaining the new funding classification levels and how your quarterly budget works.
- Maximising your care: Helping you use your funds efficiently on the services you need, including clinical care, support with independence, and practical assistance such as home modifications and meal preparation.
With a Care Designer, who is also a Registered Nurse, overseeing every care plan, clients and families have genuine peace of mind.
To learn more or book a free Caring Consult, contact the Care Services team 24/7 on 1300 100 247 or visit nursenextdoor.com.au

