A new peer-led framework launched today aims to improve access to drug treatment in the ACT through trauma-informed support delivered by workers with lived and living experience.
The Peer Treatment Support Service (PTSS) Model of Care has been developed by the Canberra Alliance for Harm Minimisation and Advocacy (CAHMA) and funded by the ACT Government.
The framework sets out how peer workers can provide one-on-one support to people accessing alcohol and other drug treatment, particularly those who are marginalised or face barriers navigating the health system.
The model is also intended as a practical resource for the broader health and community sector, providing guidance on how to employ peer workers ethically and effectively, and setting a benchmark for person-centred care.
Health minister Rachel Stephen-Smith said the framework recognised the value of lived and living experience in service delivery.
“This model provides a strong foundation for peer workforce development in the ACT and recognises that people with lived and living experience of drug use can transform our understanding of the needs in our community and how we can better deliver person-centred care,” she said.
“CAHMA’s peer-led approach challenges stigma. Peer workers use their lived and living experience and group identity to inform their work, disassemble stereotypes and connect with their clients. Peer Treatment Support workers have walked the same path as the people they support. They bring their strength of lived and living experience as a professional asset and use that shared experience to deliver care and support that truly meets people’s needs.”
The framework was developed under the ACT Government’s Drug Strategy Action Plan, which prioritises peer workforce development and the inclusion of lived experience in health services.
CAHMA executive director Chris Gough said the model combined practical support with peer connection.
“It blends the heavy lifting and goal-based support elements of case management with the role modelling, hope and compassion of peer support to create a truly person-centred model of care,” he said.
Canberra Liberals leader and shadow health minister Mark Parton MLA said the government’s announcement highlighted their mismanagement of effective drug treatment solutions.
“It’s concerning that the government relies on lived experience without providing adequate resources and infrastructure. Without comprehensive support, this really is another empty promise rather than a genuine solution for those in need.”
Independent MLA Fiona Carrick, however, supported the government and Canberra Alliance’s promotion of peer-led support.
“Peer workers with lived experience are effective at providing support to people seeking treatment for drug use,” she said.
