What are the keys to a successful real estate agency?
The key to a successful Real Estate Agency lies in the sum of its parts. An agency that brings particular focus toward client care, attention to detail and outstanding professionalism will always stand head and shoulder above the rest. At LJ Hooker Woden/Weston we strive to have client needs at the forefront at everything that we do. The sum of all these factors is what has made the LJ Hooker brand what it is today, the largest and most trusted agency in Canberra & surrounds. Jane
Successful agencies are propped up by several key pillars. An in-depth industry knowledge, customer care, and communication are essential to creating a successful environment. You need to have a good understanding of current legislation, including new changes. This requires extensive and consistent training to ensure all our investment properties are compliant in accordance with the Act and owners up to date with any changes. Furthermore, honesty and transparency with your customers and clients is essential. You can’t build relationships without a foundation of trust.
Communication is also paramount. At the end of the day, you’re handling hundreds of thousands (sometimes million) dollar investments, you need to ensure that these investments are well maintained, have quality tenants, low vacancy rates and can achieve the highest rent possible for the owners. Sarah
Tell us about the real estate industry in Canberra.
The real estate industry in Canberra is forever exciting. With the transient nature of the city, the real estate landscape is consistently moving, promoting significant changes year on year. While the last few years have brought many challenges forth for agents, buyers and sellers alike, the market remains as strong as ever. Jane
What sets your agency apart from others?
At LJ Hooker Woden/Weston, we pride ourselves on our outstanding customer service. Our commitment to providing an exceptional Real Estate experience is what set us apart from our competitors. Over the 22/23 financial year we have achieved an exceptional rate of 42% of total sales being either referrals or returning clients. The quality of care and services provided means that client consistently choose our agents to represent their most valuable asset. Jane
Our exceptional customer service and top-notch team. We really strive to make both
owners and renters experiences as positive as possible. Sarah
