When Kristin Martiniello was in high school, she knew she wanted to work in the hospitality industry. So, having the chance to own her own restaurant, despite all the stress and challenges, she feels like she’s living her dream. Herbert’s at Evatt opened in April 2020 while the world was shutting down due to the pandemic, so Kristin and her husband began with a small takeaway menu and were welcomed into the local community with open arms, which has helped to make their restaurant what it is today.
What do you consider to be your business’ key strengths?
“We have built our business around three key strengths, all of which are reflected in our vision and mission statements. Great food: most of our menu is made fresh in house with locally sourced ingredients and produce wherever possible. Great drinks: we have a small but quality list of Canberra Region wines, we continually rotate craft beers on our taps with beers from some of the best independent brewers in the country, and for a small suburban venue, we have a sensational range of whiskeys, gins, and spirits. Exceptional customer service: I am particularly passionate about customer service and we make sure that everyone who has made the time and effort to come to our venue receives the warm welcome they deserve, and they leave feeling happier for having been here.”
What is the most rewarding part of your job?
“Seeing our restaurant full of happy diners enjoying everything we have to offer! I also have loved developing relationships with many of our regular patrons. I have really enjoyed watching their families and children grow and having them be a part of the growth of my family and baby girl, Rose.”
What do you consider to be your key strengths?
“I’m never afraid of hard work and I have a real knack for remembering my patrons’ names and, in some cases, their interests and hobbies. I love to welcome them personally by name and catch up with their lives every time they walk into our restaurant.”
Pop into Herbert’s at Evatt, 2/21 Heydon Place, Evatt or call 6169 7593 to book. Visit herbertsatevatt.com.au to find out more.
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