Juliet Dawtrey loves problem solving and customer service – the perfect combination for a mortgage broker. After working in bookkeeping, tax accounting, and eventually becoming a personal banker, Juliet decided a move into home finance was for her, so she studied to become a mortgage broker. After seven years of broker experience, she proudly opened JD2 Finance two years ago and loves every moment of it.
Tell us about your organisation and your role within it.
“We service the Canberra and surrounding community with any finance application they may need, from home finance to personal loan finance and everything in between. My role in our organisation is many faceted. I am Director of the company, senior broker, and mentor and leader for the other members of the JD2 team. Very busy and challenging role, but I love it.”
What inspired you to start this business?
“I always had the dream and goal to own my own business. After finding success working in the industry, my family and husband, Don, inspired and encouraged me to take the next step and start up JD2 so I could continue to grow.”
What is the most rewarding part of your job? And the most challenging?
“The most rewarding is finding solutions for our customers, seeing the end result for the client, and hearing their voice light up. The most challenging part is how demanding the career is. This is definitely not a nine-to-five role, and it’s not always easy to find time for myself and my family.”
What do you consider to be your key strengths?
“My personable relationship with my clients; it’s not just a transaction to me. My holistic approach to everything.”
What do you consider to be your organisation’s key strengths?
“My staff – Guru Carrie and Pocket Rocket Olivia. The team and I really do go that extra mile to ensure our customers are happy.”
Who inspires you?
“Female lead mortgage brokers in our Canberra community. There aren’t many of us compared to the men, but there are some top-quality ladies out there in our industry.”
Call JD2 Finance on 6173 9809 or email [email protected] to see how Juliet and her team can assist you.
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