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Saturday, November 9, 2024

Action Plumbing: Family business servicing Canberra for 40 years

Plumbing expertise meets seamless bathroom transformations with Simon and Sally

You may have already seen their dreamy bathroom renovations on Instagram (@actionplumber), but did you know that the story behind local family business, Action Plumbing, dates back 40 years?

Simon Read grew up on renovations and construction sites, helping his father Mark Read, who founded Action Plumbing back in 1983.

Mark’s partner in the business was also his partner in life, Maureen, and eight years ago Simon and his wife Sally took over the reins of the business.

Their high standards for a job well done is why Action Plumbing maintains clients of over 30 years.

As Canberra developed from a big country town to a bustling city, opportunities came and went for Action Plumbing to become a larger corporation. However, Simon and Mark agreed that time spent with their family was too precious to sacrifice, as was their long history of top quality over quantity.

Action Plumbing
One of the stunning bathroom renovations completed by Action Plumbing.

In recent years, Simon’s brother Dan has also come aboard as a senior apprentice. As the eldest brother in the Read family, Dan was also raised on construction sites, working alongside his dad and brother as a teenager.  

After over 15 years in the audio-visual industry, he has joined the second generation of leadership at Action Plumbing.

Today, you will find Mark attending to his long-term clients and spending any spare time outdoors playing with his grandchildren.

A fully licensed plumber, roofer and gasfitter, Simon’s keen eye for detail has made him a name in Canberra.

Just like his father, he doesn’t do “band-aid fixes” and ensures that no detail goes unnoticed or unaddressed.

“It’s about creating relationships with customers, so as things break down and require a fix over the years, we are the first ones they call,” says Sally.

Sally steers the Action Plumbing ship by attending to the business and strategic direction, allowing Simon and the team to work his magic for their clients.

Action Plumbing
Simon and Sally continue to build on Action Plumbing’s 40-year reputation for quality and reliability established by Simon’s parents, Mark and Maureen Read.

They share a love of gorgeous bathroom renovations, so much so that bathroom renovations have grown into a standalone service.

From concept design to selecting the finishing touches, Simon and Sally provide knowledgeable and functional expertise throughout the whole renovation.  

“We’re showing apprentices the more glamorous side of plumbing,” smiles Sally.

With three kids themselves, the couple understand the importance of designing your home to be both functional and beautiful.

Action Plumbing
Action Plumbing operates a standalone business specialising in bathroom renovations, from concept design through to the finishing touches.

One of the most common reviews left by clients is that, while the jobs can get messy, their homes are always left sparkling clean.

“The boots come off at the door,” says Sally.

“We treat your home like our own, your time as valuable, and customers like family.”

Clients often underestimate the full range of services that licensed plumbers can provide. Action Plumbing offers a wide range of client-focused and exceptional services, including:

Action Plumbing
Check out another gorgeous bathroom renovation done by Action Plumbing.
  • Bathroom renovations: “We have delivered countless renovations for our happy clients, as well as in our own homes. We help our clients to achieve beautiful results whether they’re after a luxury state-of-the-art bathroom with custom fixtures and fittings or are updating their space on a budget.”
  • Sustainable energy-efficient water solutions: “Gone are the days that a generic electric hot water service was your only option. Solar, heat pump, and instantaneous gas are all great options to save energy and lower your impact on the planet.” Action Plumbing can also help with hydronic heating, another energy efficient option. “Our Canberra climate is the perfect condition for running this type of soft radiant heat to keep your home warm during winter.”
  • Plumbing maintenance: “The last thing anyone needs is a blocked toilet at family Christmas, but unfortunately plumbing issues are a fact of life. We are experts in solving plumbing issues for our clients and helping them avoid issues in the first place.”
  • Roofing: “Are there stains on your ceilings? Your roof might have sprung a leak. That problem won’t go away by itself, so don’t delay.  Canberra roofs have been keeping us dry for over 100 years, but there comes a time when they either need maintenance or full restorations.”
  • Gas fitting: “Nothing says ‘family’ more than a Sunday afternoon barbecue in the backyard. We can help with all your natural or LP gas needs, including new installations, hot water, and gas bayonets for barbecues and heaters.”

Get in touch today by calling Simon on 0438 630 508 or visit actionplumbing.net.au

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