Driving the family business forward
Ben’s career journey began unexpectedly at Monaro Screens, a business founded by his parents. What started as a way to fund post-college travel transformed into a passion for the family business. Now, as General Manager, Ben is committed to leading the business with the same dedication he admired growing up.
Tell us about your career path. What led you to where you are?
To be honest, starting at Monaro Screens was initially just a way to save some money for post-college travels after spending a few months in the States. I had no intention of staying long, as I didn’t have a clear idea of what I wanted to do or any real passion for a specific career path at the time. However, after working in various roles across the company, I gradually discovered a genuine passion for the work. This eventually led me to pursue a management role, where I could make a meaningful impact and implement the changes I felt the company needed.
Tell us about your organisation and your role within it.
Monaro Screens manufactures and installs shower screens, Crimsafe products, retractable fly screens, sliding robe doors, mirrors and splashbacks. We are family founded, owned and operated and we pride ourselves in our premium products that come with a premium service. I am the General Manager and oversee the day-to-day operations of the company and as most business owners do, wear many hats within the company that come with the job.
What tactics have you found most effective for networking and building professional relationships?
I think being upfront, honest, and genuine makes a significant difference in the professional relationships you build and the value you gain from them. Networking can often get an eye roll here as at times it can be the same conversations over and over again, but I find discussing business challenges often creates a real connection, as most people are facing similar issues.
Can you share some of your favourite influences that have had a significant impact on your career?
I’ve had some incredible role models throughout my career, but Mum and Dad take the cake. Monaro Screens was established when I was just born, so I grew up around the business, witnessing every high and low. Whether they realised it or not, I saw the emotional rollercoaster they went through—the stress, long nights, wins, and losses. Seeing how far they’ve come both professionally and personally is truly inspiring, and I’ll forever admire that. It’s a privilege to have them as my parents, bosses, and now business partners, and their journey will always influence my life and business decisions.
What are the most important attributes for succeeding in the workforce?
In today’s dynamic workforce, adaptability and problem-solving are essential. The ability to quickly adjust to challenges and think creatively sets people apart. When paired with a strong work ethic, reliability, and dedication, these traits ensure meaningful contributions.
