With hospitality flowing through their veins, it was a natural progression for the Tosolini family to buy Café Farmers’ Daughter in Yarralumla where they have fostered a warm and friendly community.
What made you want to start or join a family business?
Starting or joining a family business has always felt like a natural path for our family, the Tosolinis. We’ve had a strong presence in the hospitality industry since our early 20s, even during our student days. It seems like a calling passed down through generations.
Tell us about the history of your family business?
Our journey in the family business has been marked by an interesting evolution. After returning from Sydney, we were eager to explore something new and different. That’s when we stumbled upon Farmers’ Daughter nearly six years ago. It was an opportunity to venture into a daytime business that allowed us to showcase a distinct side of our family’s expertise.
What values guide your family business?
In our family business, certain values and principles are fundamental. Our establishment is more than just a place to dine; it’s a gathering spot for our friends who have become our customers and vice versa. We’ve fostered a wonderful community here, where everyone feels like family.
What unique advantages do you feel a family business brings?
One unique advantage of running a family business is the transparent and honest communication that flows among us. We share a common vision for the business’s success, and we witness the outcomes together. Our close-knit bond extends to our customers, who appreciate the familial atmosphere.
How do you balance family relationships with business decisions?
Balancing family relationships with business decisions is crucial. We try to avoid discussing business matters after 6pm, and we recognise the importance of personal time for each family member.
How do you handle conflicts within the family while running the business?
Conflicts and disagreements are a part of any family business, but we handle them with an Italian touch – addressing the issues and moving forward harmoniously.
How do you maintain a healthy work-life balance?
Maintaining a healthy work-life balance can be challenging, especially in a seven-day business. However, we prioritise relaxation and self-care by planning occasional getaways or indulging in massages to keep our bodies and minds intact.
How has your family business adapted to changes in the industry?
The hospitality industry can be volatile, but we’ve learned to adapt to market trends and navigate the industry’s ups and downs.
How does your family business contribute to the local community?
Our family business is deeply connected to the local community. We cherish our relationships with the locals in Yarralumla and actively support fundraisers, ACT Rowing, local schools, and charities.
Do you feel it’s important to support other local family businesses?
Supporting other local family businesses is a priority for us. We have strong relationships with fellow businesses at Yarralumla shops, and we continually support each other.
How did the COVID pandemic impact your business?
The COVID-19 pandemic had its challenges, but we adapted by transitioning to takeaway services. Post-COVID, supply chain disruptions and increased food costs posed challenges, but we’re resilient and determined to persevere.
What roles do different family members play in the business?
Within our family business, each member has specific roles and responsibilities, from back of house, to barista, bookkeeping, stock control or celebrity shift.
What advice would you give other families looking to start a business?
For families considering starting a business, we advise clarity in defining roles and duties. Trust in each other’s abilities is paramount to avoid conflicts.
What is the best way for clients to contact your business?
Clients can email us at [email protected] for enquiries and bookings. We’re always ready to welcome any enquires for both takeaway and catering also.
