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Thursday, May 9, 2024

LJ Hooker Dickson: Stephen Bunday, Lindsey Burne & Sarah Lound

What are the keys to a successful real estate agency?

Great leadership and training which leads to strong recruitment and staff retention. Stephen

Prioritising the well-being and support of your staff, as it fosters a positive work environment and enables them to provide exceptional service to clients. Sarah

Tell us about the real estate industry in Canberra.

Even though it has slowed down, it remains an auction oriented market. Lower listing numbers are keeping buyer activity relatively strong and prices generally stable. Stephen

We have transitioned back to a normal pre-COVID market. As expected during winter, there is a slight decline in enquiry levels; however, rents continue to hold quite strong. To ensure success for our clients in this market, we are putting in extra effort to secure excellent applications. This means more 1on1 inspections and communication throughout the leasing campaign. Sarah

What sets your agency apart from others?

We have a really strong emphasis on training our staff and we like and respect them. We believe that work should be fun! Stephen

Commitment to genuine care in all interactions, whether it’s with landlords, tenants, tradespeople, or any other stakeholders. We prioritise building meaningful relationships and delivering exceptional service, ensuring that everyone involved feels valued and supported. Sarah

LJ Hooker Dickson

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