What are the keys to a successful real estate agency?
Having a team that works in synergy with one another where attitude, culture, and a strong team environment both within the immediate office and the larger network of branded office’s allows for an environment of growth and excellence. Tim
Exceptional customer service, customer service is an oldie but a goldie and should be top priority in the real estate industry. Prompt response to all enquiries, actively listening to the client’s needs and maintaining clear, open and transparent conversation with all clients throughout the entire process.
Expertise and knowledge: Real estate agents in both sales and property management should have an in-depth knowledge of the local market including regulation, legislation, trends, and property values. Staying up to date with these and on industry news whilst continually improving expertise is crucial. Focus on Client satisfaction- Prioritizing clients and ensure every transaction is handled as smoothly as possible. Continuous learning and growth, staying up to date with the industries developments, training sessions to enhance skills and knowledge and encouraging team members to attend conference, education courses and providing them with opportunities for professional development. Melissa
What sets your agency apart from others?
LJ Hooker as a company is over 90 years old. LJ Hooker Kaleen Has been in operation for over 30 years. Whilst people have come and gone over that time, many still regard it as one of the best places they’ve ever worked in the real estate industry. With a strong focus on cutting edge systems, technology, and striving to always being the market leader in regards to service. A family owned
business with the resources and backing of Australia’s most trusted real estate brand. Tim
Knowledge and honest communication. As property managers, we are responsible for our clients most important financial investment, and I believe it is important to treat this responsibility with the gravity it deserves. That means more than just a great sales pitch and promises of returns, it is about supporting your client through every aspect of managing their properties. Melissa
