Not only are they at the top of the list of Canberraโs finest real estate agents, MARQโs Justin Taylor and Dimi Romero are more than just your average salespeople โ they genuinely care about their clients. With a combined 29 yearsโ experience in Canberra real estate, Justin and Dimi are undoubtedly the real deal.
Justin and Dimi spoke with Canberra Daily to talk about why they love working in real estate, how they manage to have such a successful working relationship, and what any potential client can expect from them as their agents.
What would you like Canberrans to know about you?
Justin: โIโve lived in Canberra for over 40 years and went to school at Cook Primary, Evatt Primary and St Edmunds College. Iโve been in real estate for 19 years now, and Iโve met an incredible amount of great people in this industry, as well as lifelong friends.
โI always wanted to be a professional golfer, and my stepfather (Kel Hellier) owned Hellierโs Golf Centre where I worked for many years, and thatโs where my love of customer service began. People who know me, know Iโm pretty genuine.โ
Dimi: โI grew up in Canberra and I have always worked in customer service-based roles, however real estate is the one industry I always kept coming back to. I have three beautiful children and they are my reason why: Esperanza, 17, Angelina, 15, and Jaspar, 8. I am also a step-mum to Liam, 8, and Sierra, 13, so you could say we are a little Brady Bunch family. The best thing I like about real estate is the fast pace โ I donโt like being bored and I love getting to meet so many different people all the time.
โI started from the bottom and worked hard to get where I am today. Justin deserves a lot of credit for this; he took me under his wing all those years ago and since that day, I have learnt so much as a (person and) real estate agent. He showed tremendous belief in me, which I am immensely grateful for.โ
Why did you decide to enter real estate?
Dimi: โI actually started a real estate traineeship in Year 11. School just wasnโt for me, and I just knew real estate was all I wanted to do โฆ I had such a passion for it even back then.
โI started at Elders and worked my way up from an office all-rounder to sales coordinator, and then Justin and McGrath gave me the opportunity and security I needed to take the leap into sales. Itโs the best decision Iโve ever made, both personally and professionally.โ
Justin: โIt was in 2003 when I made the decision to change careers from playing and teaching golf and jump into real estate. However, I was always interested in itโ three of my mates from school all have really successful careers in real estate.
โIโve always loved sales, and Iโm really passionate about it. Providing customer service has always come naturally to me and itโs really rewarding to see your hard work pay off in the end results and making my clients happy.
โI have also been fortunate to have, right from the start of my real estate career, my wife Laura who has been super supportive and understanding of the long hours, and 7 days a week work.โ
What can prospective clients expect from you as their agents?
Justin: โIโm a very straight shooter and you can expect 110 per cent dedication and commitment to getting the best possible result. You wonโt ever get any pressure from us to accept offers youโre not happy with, and you can expect to be treated like youโre my best friend or family member.โ
Dimi: โBoth Justin and I are big believers in treating our clients in the best way we possibly can. You can expect transparent and reliable feedback and advice, and we treat everyone like theyโre a family member. Whether youโre a buyer or youโre selling with us, we will give it our all.โ
How do you have such a great working relationship with each other?
Dimi: โThe main reason I wanted to work with Justin was because he just has such a good reputation. Everyone Iโve ever met has never said a bad thing about him! We both have similar work ethics, have similar values, and treat our clients in the same way.
โWeโve been working together since 2017, and I will work with him until he retires โฆ I have no desire to break away. There is still so much I have to learn from him.โ
Justin: โWe work very well together, and itโs rare and hard to find a sales partner as great as Dimi!
โI just want to also add, that if any new agents or people who are looking to get into real estate want to have a chat to receive some advice or guidance, please reach out! Iโm more than happy to help.โ
MARQ Property
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