From humble beginnings at a small store in Phillip, family-owned business Project Lighting has grown over the past 50 years into new bigger premises around the corner, as well as branches in Belconnen, Queanbeyan, Ulladulla, Batemans Bay and Orange. The company’s leading women include: director, Maryanne Gore, who is a daughter of the founders and began working part-time in the business as a teenager; Batemans Bay branch manager, Leyna Coleman, who has worked with company off and on since 2003; and retail sales manager, Jessica Sharp, whose retail career led her to Project Lighting 10 years ago.
What inspired you to join this organisation?
MG: “It was my dad who inspired me; he has a laser-like customer focus and I try to emulate his humility. We encourage and support our staff to use their initiative in the advancement of the whole company and the individuals within it.”
JS: “As it is a family run business, you’re not just a number, you’re a valued member of the team. It’s a great work environment to be a part of.”
LC: “I was offered a retail traineeship when I finished Year 12.”
What are your organisation’s key strengths?
MG: “Our group of loyal, knowledgeable staff. Our customers like to deal with our people, we do what we say we will do. If problems arise, we keep the customer informed and offer alternatives. Because of our number of branches, we are able to meet large orders from several locations if required, while also tailoring the offering to local needs.”
JS: “Our exceptional customer service and product knowledge.”
LC: “We have always prided ourselves on going the extra mile for customers to achieve the best outcome.”
What is the most rewarding part of your job?
JS: “Being able to solve customer’s issues and seeing how happy they are with the final product or solution.”
LC: “Seeing all our hard work come together and achieving the best results for our customers.”
Where to from here?
MG: “Project Lighting intends to thrive into the future. Energy efficiency will become increasingly more important and we have the skills to be in the forefront of this wave.”
Visit projectlighting.com.au to find your nearest Project Lighting store or to shop online.
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