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Canberra
Tuesday, November 5, 2024

SPARK hospitality program a proven pathway to employment

The SPARK JobTrainer ClubsACT Hospitality program offers a proven pathway into Canberra’s vibrant hospitality industry.

The program is designed specifically to provide individuals with the skills, knowledge and resources needed to enter the workforce.

This award-winning program, delivered in partnership with the Canberra Institute of Technology (CIT) and ClubsACT has a focus on skills development, hands-on training, and work experience placements.

Mel Lyons, SPARK Training and Employment manager says “This model was specifically developed to provide individuals with a pathway into employment. The link between training and industry is key to its success.”

Fully funded through JobTrainer, the program offers participants all the benefits and opportunities at no cost. Participants are provided with the Personal Protective Equipment needed to fully engage in CIT’s simulated bar and live training café, and industry work placement.

“The program is suitable for a diverse range of individuals, whether just beginning in a career path or looking to change directions” says Ms Lyons.

Commencing on Tuesday 23 May, the next five-week program combines theory, practical hands-on learning, and a five-day industry work placement.

Come along to the enrolment session on Tuesday 2 May from 10.30am to 12.30pm at CIT Reid Campus to learn more about the award-winning SPARK JobTrainer ClubsACT Hospitality Program.

SPARK Hospitality graduate testimonials

Beatrix, a Dickson College graduate, was taking a gap year when her mum introduced the idea of SPARK. “I didn’t like school too much,” Beatrix says. “I wasn’t doing a whole lot, just working casually and trying to figure out where I wanted to go.”

Dzaky had been working as a visual merchandiser, a job that paid well, but was irregular and involved a lot of travel.

“I was referred to the SPARK program by my employment provider as I was looking for a new job with a more stable and routine schedule,” Dzaky says. “The program helped me in attaining the qualifications and experience needed for me to get a foothold in the hospitality sector.”

A key part of the SPARK program is job readiness. A dedicated SPARK Relationship Manager journeys alongside the participants to offer wraparound support before, during and after completion of the program.

After the four-week program, successful participants were offered a five-day work experience placement with a partnering ClubsACT member.

Ainslie Group were very excited to be part of the SPARK program as they felt it aligned with the club industry’s own values and vision.

“We were inspired by Ginninderry’s passion for community engagement, and their commitment to educate and support individuals who may face challenges to attaining employment,” says Molly Star-Hossack, Ainslie Group human resource manager.

Dzaky and Beatrix both completed their five-day work placement at the Ainslie Football and Social Club. During this time, they gained valuable experience across various roles, before choosing an area of focus for their remaining time.

“The five-day work experience let me get familiar with café, bar, and restaurant operation. It also led me straight into my current employment, as I was offered a position as soon as the work experience period was over,” says Dzaky.

Matt Nunn, Ainslie Football Club operations manager says, “Dzaky was brilliant in the café, even stepping behind the coffee machine during busy periods. Meanwhile in the restaurant, Beatrix was running meals with efficiency, spent time as cashier, and her customer interaction was second to none.

“I was so impressed by the effort and achievement of Dzaky and Beatrix that I offered them both employment and was extremely pleased they both accepted,” Matt says.

When asked about the benefits of the SPARK program, Molly explains that “it allows prospective employers to tap into a diverse pool of talent, potentially bringing new perspectives, skills, and experiences to your organisations.”

Since completing the program, both Dzaky and Be atrix continue to enjoy working and developing skills as employees of the club.

“Beatrix has become a reliable member of our wait staff, and Dzaky has proven to be a valuable staff member across a number of areas,” says Matt.

When asked if she would recommend SPARK to others Beatrix replies, “Absolutely!”

“As someone who has struggled with learning most of my life, it was great to have something short and sweet. It made learning a whole lot easier for me,” she smiles.

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