Bringing world class locally
Over the past two decades, titled sports physiotherapist Suzie Goodall has grown Powerhouse Physio into more than a leading sports physiotherapy clinic. In the process of rebranding to become Powerhouse Canberra, Suzie’s business now includes a gym and a brand-new recovery zone with ice baths, infrared saunas and recovery compression boots. Powerhouse Canberra provides a holistic approach to sports-related injury prevention, injury management and rehabilitation, with a focus on the individual requirements of each client.
Tell us about your journey in business.
I started Powerhouse Physio almost 19 years ago because I wanted to create something special and not just a clinic. I wanted an environment that not only got people back, better, faster, stronger, but was also fun, engaging and welcoming. A place where people could relax and be at ease in, the colours, conversations, laughter and mateship that you could see and feel among patients and practitioners. A skilful team who brought world class locally. The recent addition of the Gym and Recovery Zone is our next exciting step and journey as we rebrand to Powerhouse Canberra (combining Powerhouse Physio and Powerhouse Gym).
What tactics have you found most effective for networking?
Belonging to the Hive Business group for like-minded business owners and exchanging ideas with other health professionals with team educations sessions across different disciplines
What influences have helped to shape your career?
The Hive business group have had a major impact on the way I ‘show up’ in business. Simon Sinek is a favourite speaker and author of mine.
What challenges have you faced as a woman in your industry?
Early on I found there could be a bit of a ‘boys club’ with some sporting teams, however being outgoing, tenacious, strong willed, confident and determined enabled me to get through any road blocks such as this.
What advice do you have for aspiring business women or those looking to advance their careers in your industry?
Back yourself! Surround yourself with positive minded people and ignore the naysayers. The three phrases that I like to keep front of mind are: ‘Don’t let the fear of striking out stop you from playing the game’, ‘I will and I can, watch me’, and ‘If you’re not getting pushback, you’re not pioneering!’
How do you stay up to date with developments in your industry?
Conferences, team education sessions and open discussions with professionals in the same and different disciplines. It is very important to stay up to date with the latest research so that our patients always have the best at hand.
What are some important qualities women require to excel in their careers?
Confidence, drive, tenacity, energy, enthusiasm and a team of people who support them.
What are your thoughts on mentorship and its role in career growth?
An absolute must! I didn’t realise how much of an impact a mentor/business coach would have until I actually found one. Not only do I get the knowledge, advice and support, but I also have access to an amazing group of other practitioners who also provide me with a wealth of knowledge and helpful hints on matters that I might be struggling with. This is how you take your business to the next level.
How do you approach goal setting to achieve long-term success?
Fail to plan and you plan to fail. I have a three-to-five-year plan that breaks down into a 12-month plan then a quarterly plan. This quarterly plan involves a specific rock/title, who is responsible for completing it, the objectives, success measures, action list and progress. Even if you did just one thing each week, you will have done 52 things in a year.
What do you see as the most significant trends in your industry in the coming years?
Physios being able to inject cortisone when appropriate.
What are your thoughts on the importance of workplace culture? How do you contribute to creating a positive and productive work environment?
This is the most important thing in the workplace. Culture beats strategy every day. It is imperative that your team members fit the family photo. A team that plays together stays together.
How does your business contribute to your local community?
Not only do we work with local, national and international teams, we provide sponsorship to various local teams both monetary and in attendance at trainings and games, as well as weekly free injury clinics for these teams. Educating athletes at the grassroots is where it all starts.
Powerhouse Canberra is located at the National Hockey Centre, 196 Mouat St, Lyneham.
To learn more about Powerhouse Physiotherapy, visit powerhousephysio.com.au, email [email protected] or call 6262 5740.
For more about Powerhouse Gym, visit powerhousegymcbr.com.au or call 6262 5740.
