Australia's second-largest telco says it failed to meet expectations after the consumer watchdog alleged "unconscionable conduct" against vulnerable customers.
The Optus outage is likely to change the way telecommunications companies operate once the government releases its response to a review on the network failure.
The federal government has announced the terms of reference for its review of this month's nationwide Optus outage, with a specific focus on emergency calls.
Optus boss Kelly Bayer Rosmarin has resigned after the telecommunications giant suffered a fraught 18 months marked by a cyber attack and an hours-long outage that affected millions of Australians.
Ms Bayer Rosmarin...
The CEO of Optus will answer questions from senators a week and a half after the telco was hit with an outage that cut off service to millions of customers.
A telecommunications review into the Optus outage that affected millions of Australians will be launched, federal Communications Minister Michelle Rowland says.
The Greens have accused Optus of a lack of accountability following a nationwide outage, calling for a Senate inquiry into what caused the network to crash.
Services to Optus customers are being restored after a nationwide outage, with the telco taking nine hours to start fixing mobile phone and internet services.
Former and current customers whose personal information including key identity documents was compromised during the Optus data breach have launched a lawsuit against the telco.
Cyber experts warn fake images, videos and emails are already being used for scams, theft and voter manipulation - and Australia is not doing enough to stop it.
Several investigations have been launched following the massive Optus data breach, including one by the Office of the Australian Information Commissioner.
Fallout from the Optus cyber attack continues as a federal minister slams the telco for not being more forthcoming about the full nature of the breach.Â
The federal government is waiting for a response from Optus after calling on the telco to work with it in protecting Australians caught up in the data breach.
