For many of us, the journey to loving our skin can be bumpy, especially when you don’t know how to take the first steps. Removing all the guesswork is the expert team at The R Clinic.

The skin is more than just a protective layer for our bodies; how our skin looks and feels can directly tie into our self-worth and mental health. Medical director of The R Clinic and cosmetic physician, Dr Wen Sung, is passionate about helping people love the skin they are in.

“People tend to get their self-confidence from skin because their skin is just like an outfit. We go to work and people wear nice suits but very rarely do people also think their skin is part of that outfit. Having a nice outfit and having nice skin can give people a confidence boost; when they look in the mirror, they can see they’re healthy,” he says.

Conveniently nestled in the bustling hub of Grazier Lane, Belconnen and run on an ethos of trust, the dedicated team establishes honest and long-lasting relationships with their patients.

“We always provide patients with what we think is the best that their skin needs, what they will benefit from the most. We will be very transparent with pricing and we would never recommend anything the patient doesn’t need.”

Working hand in hand with you, The R Clinic offers its clients a dedicated end-to-end service, a relaxed and unpressured experience that is sure to achieve the results you desire.

“We try to utilise the whole clinics resources – our client liaison officer, nurses, dermal therapists and doctors. We try to work as a team to create that holistic patient experience where they feel like they are going through a treatment journey rather than just single treatments,” says Dr Wen.

Taking the first step

Everyone’s skin is unique and tells its own story. The R Clinic wants to help you write it the way you want. Together on this skin journey, you’ll look back on past chapters, the needs of your skin and what a happy ending looks like for you. From there, the expert team collaborates to create the right path.

“A lot of times, patients have skin concerns and they go to different clinics thinking they just want to get one thing fixed and that’s it. We’re unique in the way that not only do we have the variety of treatments we can offer the patient, but that we actually want to integrate that to create a holistic treatment plan,” says Dr Wen.

The journey to your best skin is not a race; sometimes the best results are the gradual transformations from using methods and treatments catered to your needs.

“Significant changes come from gradual efforts with time, hence why sometimes we combine different technology. Not only do we use technology, but we also use a lot of advanced diagnostic tools and clinical expertise with the products. Whether it’s topical, oral therapies, energy-based device treatments or even small procedure-based treatments, we try to combine everything together.”

Like any journey, roadblocks or new concerns can appear and the team is ready to steer the patient in any direction they need to go.

“We start from a single point and as we progress, we see how the patient feels in how we’re helping them achieve their goal, and ultimately, we can try to adjust the pathway. That’s why we call it a journey; we want to know where they want to get started and where they want to end and in between is working in collaboration with patients.”

Achieving the best outcomes

Personalised care is the key to achieving your goal and that is exactly what you get at The R Clinic. Through comprehensive assessments and meticulous planning, the skin experts develop long-term treatment plans tailored to your skin’s requirements.

The first step on the skin journey is undergoing a skin assessment and audit with Dr Wen. During this you will receive a detailed skin and facial analysis, using the latest in diagnostic technology you will be able to identify skin needs instantly.

From the assessments and discussion about desired results, Dr Wen can determine which of their bespoke programs might suit your skin concerns. These programs have been designed to cater to common skin concerns like redness, volume loss, acne and scarring.  

“We can still further tailor to the individual patients skin, it’s almost like a template for the skin for certain conditions. If they require minor modification, we can tailor specific changes to tailor to the skin needs,” Dr Wen says.

The personalised treatment continues once you leave the clinic. Offering a product called Universkin, Dr Wen can create skincare to target your specific needs right there in the rooms. Created by a dermatologist in France, the customisable skincare solutions can be changed as needed, for example, during a change of season.

“We usually choose two or three of the best ingredients that their skin needs and mix it straightaway in the clinic. It is going to be freshly made in the clinic, highly customised to the skincare conditions and we bring the patient back in two months to see how they respond.”

It’s all about you

From the moment you walk in the door, your comfort and confidence in the clinic are the team’s top priorities. The welcoming environment and team ensure that you feel heard, valued, understood and supported throughout the whole skin journey.

“Because of my background in the medical field, I realised to address patient’s main concerns is one of our core values; that and to deliver the results and give the patients the best outcome,” says Dr Wen.

“Not only do we do the skin treatments, sometimes we do pick up other skin conditions we can address… When a client comes here it is going to be a multidisciplinary team working to provide service to the patient.”

Leave it to the professionals

Heading to The R Clinic, you can be assured you are in the expert hands of doctors with extensive expertise in medical aesthetics. Dr Wen says people go to a dermatologist for diagnosis of skin disease or conditions but rarely find adequate procedures, or people go to aesthetic clinics for injectables but find they lack the technology for other skin concerns.

“What we’ve done is get our clinic to be more of a holistic care provider, we do have the ability to do minor skin procedures, diagnose and prescribe medical therapy with the use of advanced technology” says Dr Wen.

Minor cosmetic procedures include thread lifts, thread neck lifts and skin tightening as they can provide proper numbing solutions. From preventive treatment to proactive solutions, the doctors, dermal therapists and nurses work with the patients to identify what path fits them best.

“Preventative treatment can be done usually using a more conservative approach, or if people are thinking about faster results, we sometimes require something more advanced, such as laser resurfacing.”

The latest technology

Incorporating the latest advancements in medical technology, The R Clinic can offer state-of-the-art treatments and procedures that will maximise your results. Safety, efficacy and innovation lead the way with skincare solutions and non-invasive enhancements at the clinic.

An exciting new tool at the clinic is the Alma Hybrid, a skin rejuvenation machine that combines both ablative and non-ablative laser technology in one tool. The highly customisable options mean that it can be powered to suit different skin types and improve treatment outcomes. 

“If the patient wants something gentle but wants to see results, I use a higher proportion of the non-ablative with a small portion of ablative. An ablative laser can create visible changes whereas a non-ablative can create potential improvement of skin texture. If the patient wants something more powerful I can adjust the settings,” says Dr Wen.

Combine the range of cutting-edge technology, medical-grade skincare and practitioners who sincerely care about your outcomes and you’re on the way to loving the skin you are in.

Your journey starts at The R Clinic. Call 5119 3898 or email [email protected] to book an appointment.