Unprecedented COVID-19 crisis cripples local businesses

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While shelves in supermarkets and pharmacies have been left bare by panic buyers, many other businesses have suffered a sharp downturn due to the impact of coronavirus on community behaviour.

Canberra Business Chamber (CBC) CEO Graham Catt told Canberra Daily the COVID-19 downturn follows one to three months of tough trading for a lot of businesses.

โ€œMany of our businesses have been doing it tough since last December or January with bushfires, smoke haze and then hail. Weโ€™ve dealt with that and the impact on the behaviour of the community.โ€

According to Mr Catt, for hospitality, tourism and retail sectors โ€“ all of which particularly felt the pinch over summer โ€“ this most recent decline is โ€œreally significantโ€.

โ€œItโ€™s hard to put a figure on what that will mean for business closures, but we were already hearing figures of downturn from certain businesses in February of 30-40%.

โ€œMoving forward, thatโ€™s going to have a very real impact on their takings; 50% is not an unreasonable estimate.โ€

Scott Leggo Gallery owners Scott and Phillipa Leggo told Canberra Daily itโ€™s been a challenging time for small businesses of many forms, particularly those who interact face-to-face with their customers.

โ€œPeople are either not out, and if they are out their propensity to buy is less, and I think thereโ€™s misinformation out there about businesses not being open as well,โ€ Mr Leggo said.

He said that within Canberraโ€™s small business community, people are doing what they can to assist one another.

โ€œPeople are understanding they may need to be more flexible on pricing or payment terms so that we can get through this together.

โ€œWe donโ€™t want to just suddenly stop spending money either, because that compounds the situation,โ€ he said.

โ€œItโ€™s not all doom and gloom; everyone is pretty upbeat and positive, theyโ€™re just cautious and weary,โ€ Mrs Leggo added.

Scott Leggo Gallery owners Phillipa and Scott Leggo said itโ€™s been a challenging time for many small businesses, particularly those who interact face-to-face with their customers.

ACT Government respond with economic package and restriction of trade

On Friday 20 March, the ACT Government announced a $137 million economic survival package, including a number of measures to support small to medium businesses.

For businesses who own their premises, the package contained a rebate on the fixed charge for 2019-20 on commercial rates for properties with an AUV below $2 million.

For businesses who lease premises, there is a six-month waiver on payroll tax for hospitality, creative arts and entertainment industries, waiving food business registration and liquor licensing fees (excluding off-license) and outdoor dining fees.

There will also be a $750 rebate to help small business owners with power bills.

ACT Opposition Leader Alistair Coe said the stimulus measures do not reflect the urgency of the situation, given a number of the measures wonโ€™t come into effect for some time.

โ€œThis is an extraordinarily difficult time for small businesses who are struggling to keep their doors open and staff employed โ€ฆ a $150 rates rebate will not arrive in wallets until August or September.โ€

ACT Chief Minister Andrew Barr said he will review the Federal Governmentโ€™s next stimulus package to inform his governmentโ€™s further economic response in the weeks ahead.

On Monday 23 March, the temporary closure of non-essential activities and businesses in the ACT was announced to โ€œhelp slow the spread of COVID-19โ€.

โ€œThis reflects the decision made at National Cabinet on non-essential service closures and maintains consistency with the NSW approach,โ€ Mr Barr said.

โ€œIn regards to the shutting down of non-essential services to protect public health, the ACT and NSW will be aligned.โ€

In the ACT, the following facilities were restricted from opening from midday 23 March: pubs and registered clubs; gyms and indoor sporting venues; cinemas, entertainment venues, casinos and night clubs; and religious gatherings and places of worship (excluding small weddings and funerals that comply with the one person per 4sqm rules).

Restaurants and cafes have been restricted to takeaway and/or home delivery.

Mr Barr also encouraged any business that can transition to virtual work arrangements to start that process โ€œas soon as possibleโ€.

Canberra Business Chamber CEO Graham Catt looks pensive during COVID-19 crisis
Canberra Business Chamber CEO Graham Catt: government support โ€œmust flow urgently to help keep as many businesses as possible afloatโ€.

Current measures โ€˜wonโ€™t go far enoughโ€™

Mr Catt said more support is needed than the currently announced measures to ensure businesses can survive long-term.

โ€œThereโ€™s no way to sugarcoat this, the business support measures that have been announced, while welcome, wonโ€™t go far enough for the tourism and hospitality industry, and the many small businesses that supply them.

โ€œWe welcome Government assistance to help businesses keep their people, but now we have to face the difficult reality that we cannot save every business or every job.

โ€œNearly two-thirds of Canberrans in jobs are employed by the private sector โ€ฆ support measures announced by both the Federal and ACT Governments must flow urgently to help keep as many businesses as possible afloat,โ€ Mr Catt said.

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