Did you know? Just like doctors, all vets in the ACT must be registered to protect the health, safety and welfare of animals and people.

Registration keeps pets and their owners safe by ensuring practitioners and clinics are qualified, meet standards of practice and adhere to a code of conduct.

Registered vets are held accountable for the care they provide to animals and go through an annual review process to ensure your pets are receiving the best possible care. Unregistered practitioners cannot be held accountable in the same way.

Vets do a lot for our pets, prioritising their health, safety and welfare. Sometimes we meet our vets under stressful circumstances or during an emergency, but this is no excuse to treat them poorly.

If you are concerned about how your animal has been treated by a registered vet, always speak to your vet in the first instance.

You can also contact the ACT Vet Board if you:

• Are concerned about the veterinary service you received and were unable to resolve the issue with your vet.
• Would like to make a complaint about something that happened with your vet.
• Suspect someone is performing acts of veterinary science as an unregistered vet.

You can get in touch with the ACT Vet Board via email at [email protected]. Or you can lodge a complaint online.

To find the full list of registered vets in the ACT, visit the practitioner and premises register at www.cityservices.act.gov.au.