Over the last few weeks, I’ve had three different frontline customer service people from completely different businesses randomly but explicitly thank me for being polite, and for being understanding and patient.
The Christmas spirit is starting to come alive already and what better way to embrace it than by visiting the Festive Lane Markets on this weekend, 17 to 19 November.
Most Australians have enjoyed a sunny Christmas Day as a minor heat wave sets in but Northern Territorians are feeling the impact of ex-tropical cyclone Ellie.
Australians are being encouraged to plan for how they will cope with challenges over the coming weeks and consider whether they might need additional support.
