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Thursday, March 20, 2025

Liberals call for independent review of ChooseCBR trial

The Canberra Liberals have called on the ACT Government to conduct more than an internal analysis into December 2020โ€™s $500,000 ChooseCBR discount voucher trial before commencing an expanded $2 million iteration later this year.

Labelling last yearโ€™s trial a โ€œfailureโ€, Shadow Minister for Business Leanne Castley called for an independent review of the scheme before an expanded version was rolled out.

โ€œI am loath to call for a review โ€“ Canberrans are cynical about them and so am I. But the government has $2 million for ChooseCBR in the Budget and I do not want to see more money wasted,โ€ Ms Castley said.

โ€œThe $500,000 trial in December failed โ€“ uptake was low, it was confusing, did not support micro-businesses and many customers who used vouchers did not spend anything extra.โ€

Minister for Business Tara Cheyne said the Governmentโ€™s internal analysis of the scheme will suffice, and that an independent review is unnecessary.

โ€œThe internal analysis, based on feedback from businesses and consumers, will be completed this week and will inform the full rollout of the scheme,โ€ she said. โ€œWe do not need an expensive consultant to conduct a review.โ€

A total of 336 Canberra businesses signed up either before or during Decemberโ€™s ChooseCBR trial; Ms Cheyne said feedback received from business owners was โ€œdiverseโ€.

โ€œOverall, feedback provided to government was positive, with many saying they found the program easy to use and that it did encourage customers to spend more.

โ€œOther feedback suggested there could have been better promotion of the program.

โ€œDelivery of the full $2 million program will take the experience of the trial into account, so we can ensure that the program delivers the greatest benefit to local business.โ€

Ms Cheyne defended the success of the ChooseCBR program, touting figures that for every dollar of government investment during the trial, $6.30 was injected into the ACT economy, resulting in over $1.9 million of local economic stimulus.

Ms Cheyne also criticised Ms Castley for not โ€œreaching outโ€ to provide feedback to her directly.

โ€œMs Castley has not provided me with any specific feedback or suggestions to improve the scheme,โ€ she said.

โ€œJust last week Ms Lee said her team would not oppose for opposition’s sake, yet that’s exactly what Ms Castley is doing in her criticisms of a scheme designed to support businesses.โ€

In response, Ms Castley said she would โ€œlove to sit down with Minister Cheyne and small business groups to come up with solutionsโ€.

โ€œWe are not opposing for the sake of it, rather ensuring Canberra businesses that are doing it tough are given the support they need.

โ€œHas the Minister spoken with business owners with English as a second language? And what about businesses which do not have a shopfront?โ€

Ms Castley stressed that the most important issue for her was that โ€œwe donโ€™t throw good money after badโ€.

โ€œThe government must stop wasting taxpayersโ€™ money and actually ask small business what they need before spending more on this failed scheme,โ€ she said.

โ€œThe Canberra Liberals are calling on the Minister to immediately meet the Canberra Business Chamber and small business groups to ask what they need.โ€

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